Clients and testimonials

During a TUPE project we needed to move quickly, the Netdocs HRSafe solution meant that we could make the relevant HR files available to our customer within 48 hours, now that’s impressive! Thank you for all your help, the service was first class.

- Geogg Hughes, Human Resources Director, Enigma Industrial Services

With the introduction of SupplierSafe we have reduced the headcount in Accounts Payable by 80%. To run a £ 250 million turnover organisation with 1 ½ heads in AP says it all.

- Geoff Killer, Finance Director, Aga Rangemaster

The Netdocs HRSafe solution is by far the best system implementation we have made in the last 10 years; It is the foundation of our Shared Service Operations and the reliability of the service and support from Netdocs is unwavering.

- Scott Hill, HR Director, Interserve Construction

We have sourced a large volume of documents to Netdocs since October 2007. My dealings initially have been with Gill Higgins however I have spoken to others in the company; all of whom are very knowledgeable and professional. We are very happy with the service we receive from Netdocs; more importantly our customer is very happy at the speed by which they can view their paperwork. We use Netdocs to scan delivery paperwork for one of our largest customers. This has been so successful we aim to source out more of our documents for other customers. Errors are just about non-existent and this improves greatly on the service that we previously provided this customer. The after sales service we receive is also excellent.

- Deborah Morgan, Accounts Manager, Rhys Davies Freight Logistics

Netdocs have been providing Technicolor with document management services since September 2004. We have found Netdocs to be very cooperative and have consistently delivered a first-class service along with innovative web solutions.

I would have no hesitation recommending Netdocs as a supplier, it’s now 2019 and after 15 years we still use their daily services.

- Ian Leslie, Finance Director, Technicolor

We started working with Netdocs and their HRSafe solution in April 2015.

At any one time, we employ over 1200 people and we were drowning in paperwork. The Netdocs team made every effort to ensure that a potentially very challenging project went well. They managed the collection, scanning and categorisation process of all our records.

We’ve been using the HRSafe application intensively and find it a very swift, easy to use system.

We have confidence that our data is stored and backed up securely and it has supported the remote and flexible working of my own team – no more need for files or be ineffective off site, as all things are at hand electronically.

I can recommend the solution as a cost-effective way to streamline administration. Ultimately, I will employ less administration staff as more basic tasks are outsourced or managed by other users.

- Claire Nealon, Head of Human Resources, Mark Insulations

After an extensive review of the Electronic Data Management marketplace, we selected Netdocs to undertake the scanning of our personnel files.

We selected Netdocs due to a combination of a competitive price, easy to use retrieval software, and impressive scanning facilities.We selected Netdocs due to a combination of a competitive price, easy to use retrieval software, and impressive scanning facilities.

A major contributing factor in the selection process was the fact that Netdocs were able to demonstrate excellent data protection credentials both in terms of physical and electronic security – something we viewed as extremely important when dealing with such sensitive information.

Throughout the duration of the back-scanning project, Netdocs always met or exceeded the agreed SLAs with regards to turnaround times, and were thoroughly professional in all their dealings with us. The whole project went extremely smoothly and was completed ahead of time and under budget.


- Gareth Conway, HR Shared Service Centre Manager, Lloyds Pharmacy

Halfords Autocentres have employed NETDOCS services since May 2005. We use Netdocs to scan and index the vast majority of our Purchase Ledger invoices. Currently they are processing an average of 14,000 invoices a month for us.

Their services have proved invaluable to us and we have been so pleased with how this worked out that we are due to expand this service to include all credit notes and business expense items too. This new project is due for launch in the next week with Netdocs. Once launched Netdocs monthly scan and index is expected to average around 17 - 18,000 items a month.

They are a very proactive company with lots of ideas on how to improve their service to the customer. Even though we have had to change file structures a few times this has never been met with refusal, in fact quite the opposite as they know it also improves their service back to us.

Halfords have no hesitation in recommending Netdocs for this service to you, I can assure you that accuracy is at the heart of their business.

- Janice King, Project Accountant, Halfords Autocentres