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Rescuing RNLI from the grind of manual AP inputting:

Client: Royal National Lifeboat Institute
Industry: Charity
Activity: Search and rescue teams around the UK coastline
Transactions: 39,000 invoices each year

RNLI Coastguards

Their challenge:

RNLI’s accounts payable system relied on manual inputting, which was time consuming and hard to manage. The team were frustrated that so much of their time was being spent on data input and manually matching purchase orders when they could be concentrating on other things. Seasonal peaks in invoice volumes also aggravated their problem. They desperately wanted to improve accuracy and allow the accounts payable team to focus on more satisfying and useful tasks.

“Supplier:Safe solved a big problem for us. It’s improved our accuracy rates and given us more time to focus on other things.
It was quick to get up and running and is really easy to use.”

How we helped:

We set up a Supplier:Safe hub for invoice receipt, and within days had taken over the task of capturing and uploading all incoming invoices.  Using AI and automatic capture, we improve the accuracy of their invoice data, and work closely with the finance team to export purchase order invoices into their Microsoft AX system to trigger automatic matches. 

RNLI Lifeboat

And now…?

With us now capturing data and with purchase order matching now routed into their finance system, we’ve freed up the accounts payable team from the grind of manual tasks.  Now their focus is on untangling queries and making more useful improvements. We continue to capture and manage the large number of invoices the RNLI receives each day,  which helps them better manage their workload, especially in the busy summer holidays. 

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